- Our Review
Review Count : 105
Avg Rating : 4.9
Vouch Count :
Review Count :
Avg Rating :
Review Count : 243
Avg Rating : 5
Excellent experience. Shannon was extremely helpful explaining my options to make sure I got the ring(s) for my lovely bride! Knowledgable and accommodating.
I have purchased multiple pieces from Dimend Scaasi and the experience has been excellent every time. They really listen and work hard to tailor solutions that fit both your needs/desires and budget. Buying diamonds or other expensive jewelry can be intimidating but Isaac and his team make it much less stressful with their straight forward, customer centric approach. I have shopped around but found few other places with such a strong combination of customer service and value for the dollar.
My Fiance started his search in the summer of 2016, and found Isaac and dimend SCAASI. He had a wonderful experience talking to Isaac. He took the time, sat down with my fiance several times and understood what he was looking for. Never tried to sell him anything or pressure him. Isaac and Stephanie both assisted Nate in his final design of the ring and were incredibly helpful and patient with the process. We have had a fantastic experience working with them and will recommend to anyone! We will also come back for other jewelry and stones, they have a lot of expertise in all different kinds of jewelry and we don't see a need to go anywhere else! Thank you for making our engagement process so memorable!
Simply the best! Issac was exceptional in his knowledge and customer service. He helped us find the most beautiful diamond that I will cherish forever. If you are looking for an engagement ring, wedding ring or any exquisite piece of jewelry this is where you need to go.
My experience at dimend SCAASI was everything I could have asked for when purchasing my engagement ring. Shannon and team provided great customer service and the ring exceeded my fiance's expectations. Would definitely recommend to others.
I'm very happy with Isaac. I've dealt with various jewelers before so I have some experience in what to expect, and I have to say that I am very pleased with the way he runs his business. He spent a good amount of time with me choosing the diamond for my wife's engagement ring, which I ended up buying from him, and he also assisted me with getting the exact setting I wanted, which is a designer one that is hard to source and there is usually a hefty markup, which he significantly reduced for me. Isaac also worked with me on the price and I feel like I got a fantastic deal in the end. One thing that became clear to me is that he is not greedy. There are other little things that he did to accommodate me and make this a wonderful experience. I remember when we first met, he said that he tries to build relationships with his customers, and I think that is exactly the right philosophy. I can honestly say that me and my wife will be back to him for all future jewelry needs, and I highly recommend that you too consider working with Isaac!
I was researching engagement rings and decided to visit dimend SCAASI after visiting another jeweler in Chicago. The first place I visited had limited selection and I wasn't satisfied with the service of the staff. I visited dimend SCAASI and saw a wide variety of diamonds and rings, including the lab grown diamonds. I loved the diamonds and the ring settings that they had. Most importantly, the staff was friendly, professional and honest. Honesty is an important asset when purchasing such an important item. I wanted to know that I can trust the staff with the product and service. I was driving from Michigan to purchase the ring and the staff was accommodating and professional throughout. I was very satisfied with the ring and I'm coming back to buy wedding bands for me and my fiancee. I highly recommend dimend SCAASI to anyone looking for engagement rings and wedding bands.
Great experience, service, and engagement ring! Shannon exceeded all expectations when it came to navigating the nuances of purchasing an engagement ring. Most importantly, though, my now fiancee and her family/friends love the ring. Very very pleased with the service and ring! Thank you guys!
Really fantastic customer service. I had a small issue arise with an item I had purchased from Dimend Scaasi almost ten years ago, and even after those ten years, they were willing to work with me to correct the issue and make sure I was happy. Thanks for going above and beyond, you guys!
Great experience from start to finish! I went here for a customized engagement ring for my fiance. I had a diamond from another place and asked these folks to create a custom-designed setting for the diamond. They did a phenomenal job in creating the setting, setting the stone and doing everything on time while doing a great job communicating with me throughout the process. Now I know, the process can be stressful, but they do take the worry out of it for you and are always there to help. Highly recommend them!