We at dimend SCAASI believe the mark of a diligent company is
to stand behind its products even years after they were produced,
to always make truthful presentations of its products and services,
deliver outstanding quality and value and more importantly,
to provide an exemplary customer service.
Below is an outline of our policies and practices - please feel
free to email us with any questions at sales@dscaasi.com
or use our Live
Help to chat with one of our sales professionals.
Loose Diamonds, Certifications and Upgrades:
dimend SCAASI is proud to offer some of the finest
diamonds available anywhere. For your protection, a diamond
you purchase should be independently certified and although
there are many Laboratories out there, we strongly believe
the GIA and
AGS
Labs are the strictest in the business and so, to assure you
receive the best value, you will only find on our site diamonds
certified by these two esteemed labs.
Every diamond sold by us can be upgraded at full value towards
other goods and services we offer. Simply, send your diamond
to us with its original Lab report and choose your new diamond,
then pay the difference. If your new diamond is of a lesser
value, receive a store credit for the remainder balance.
Conflict Free Guarantee:
dimend SCAASI, as well as the global diamond community, has
zero tolerance policy towards conflict diamonds. We fully
support the Kimberly Process which tracks diamonds from mine
to market. At dimend SCAASI, we only purchase diamonds from
the most respected diamond suppliers who, like us, enforce
the standards established by the Kimberley Process. All dimend
SCAASI diamonds are warranted to be conflict free.
In many African nations, diamonds are a major source of good,
employing and providing healthcare to thousands. For more
information on this issue, please visit DiamondFacts.org
First Year Free Maintenance:
When buying any of our rings you will receive 1 full year of sizing (where applicable), cleaning and polishing at no cost.
We thank you again for your interest in dimend SCAASI™ and
look forward to creating your order, and have you join our family
of clients.
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