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Terms of Use

This statement is a typical website disclaimer that informs customers of the terms and conditions they are expected to comply with when accessing or using the website. By accessing or using the website, customers agree to abide by these terms and conditions. If customers do not agree with any of the terms and conditions set forth, they are advised not to access or use the website. This disclaimer serves to protect the website’s owners and operators from any potential liability that may arise from customers actions on the website. It is important for customers to read and understand the terms and conditions before accessing or using the website to avoid any legal implications.

Introduction

This Web site (this “Site”) contains information on jewelry and related services of dimend SCAASI. While the terms and conditions set forth below contain the terms and conditions applicable to your use of this Site and the services, products, and information on this Site, the terms and conditions set forth below do not contain all applicable terms, conditions, limitations, or exclusions related to the products or services of dimend SCAASI.

Disclaimer

Use of this site and the services, products, and information on this site are at your sole risk. dimend SCAASI does not warrant the accuracy, completeness, or reliability of any information on this site. you acknowledge that any reliance on such information shall be at your sole risk. this site and the information on this site are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of Merchantability, Noninfringement, or fitness for any particular purpose. some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

Limitation of Liability

You understand and agree that dimend SCAASI will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including, but not limited to, damages or loss of products, use, data, or other intangible losses, even if we have been advised of the possibilities of those damages, resulting from your use or inability to use this site, the information, products or services provided on this site, or the cost of obtaining substitute products and services resulting from any information, products or services obtained from purchases or transactions entered into through this site, or statement or conduct of any third party, or any other matter related to this site or the information, products or services provided on this site. some jurisdictions do not permit the limitation or exclusion of liability for incidental or consequential damages, therefore, some of the limitations above may not apply to you.

General Terms

dimend SCAASI reserves the right, at its sole discretion, to change, modify, add or remove any portion of the foregoing terms and conditions in whole or in part, at any time. Changes in these terms and conditions will be effective when notice of such change is posted. Your continued use of this Site after any changes to these terms and conditions are posted will be considered acceptance of those changes. These terms and conditions constitute the entire agreement between dimend SCAASI and you in connection with your use of this Site and the information, products, and services provided on this Site. Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of these terms and conditions or portion thereof to be unenforceable, then that provision shall be enforced to the maximum extent permissible so as to affect the intent of these terms and conditions and the remainder of these terms and conditions shall continue in full force and effect. In the event of any termination of these terms and conditions, the disclaimers and limitations of liabilities set forth above will survive indefinitely. This Site is controlled, operated, and administered by dimend SCAASI from its offices in Chicago, Illinois, the United States of America. As such, these terms and conditions shall be governed by the laws of the State of Illinois, without giving effect to its conflict of laws provisions, and dimend SCAASI and you agree that all actions or proceedings arising in connection with the use of this Site, the information, products, and services provided on this Site or these terms and conditions shall be settled by binding arbitration in Chicago, Illinois, the United States of America. Such arbitration shall be conducted in accordance with the then-applicable and prevailing arbitration rules of the American Arbitration Association, where all decisions and awards rendered by the arbitrator(s) shall be final and conclusive and may be entered in any court having jurisdiction thereof as a basis of judgment and of the issuance of execution for its collection. If for any reason the foregoing arbitration clauses become inapplicable, then dimend SCAASI and you agree that all actions or proceedings arising in connection with the use of this Site, the information, products, and services provided on this Site, or these terms and conditions shall be tried and litigated exclusively in the State and Federal Courts located in Chicago, Illinois, the United States of America.

Prices and availability are subject to change without notice. We make every effort to assure the information presented is accurate, but we cannot be responsible for any price errors. All orders are subject to approval, we reserve the right to cancel erroneous orders.

Return Policy

We at dimend SCAASI appreciate the opportunity to serve you and create any of our unique styles for you. Our hand-crafted masterfully created designs are carefully made to the strictest quality control that’s our promise to you, and this is why thousands of couples have selected dimend SCAASI in the USA and Worldwide!

If for any reason we have not met or exceeded your expectations, you are welcome to return your merchandise for credit or exchange. Please don’t hesitate to email us with any questions at sales@dscaasi.com or use Quick Help for immediate assistance.

For American Express Payments a restocking fee of 3.5% will be assessed on all returns or cancellations.

Please note that items showing signs of wear or those that have been engraved, altered, resize (by a jeweler other than dimend SCAASI), or damaged in any way, cannot be accepted for return.

Returns without “Return Merchandise Authorization” Number (RMA), and packages that are improperly packaged, or uninsured, will be refused receipt. dimend SCAASI is NOT responsible for loss or damage of return shipments.

All orders are shipped upon completion. If you opt to leave your finished order with us for delivery at a later date, the 30-day Return Policy will apply from the date the order was actually ready for delivery. Items discounted or sold at prices below those offered on our site are non-returnable.

Loose Diamonds

dimend SCAASI is in the business of selling fine certified diamonds. Any Loose Diamond purchased from dimend SCAASI can be returned within 30 days of receipt/inspection for exchange or store credit only.

Please contact us within those 30 days to receive a “Return Merchandise Authorization” number (RMA) and shipping information. Diamonds (or any merchandise) returned without RMA will not be accepted. Please include all paperwork received from us, including the Certificate of your diamond, with your return. A missing Certificate carries a $250 replacement fee. Returns should be sent via any carrier, (we recommend US Express Mail), and must be insured for your purchase amount. The postmark on your package must show a date of no later than 30 days from when you originally received your order.

Engagement Rings

dimend SCAASI offers hand-crafted, CAD engagement rings designs. Each and every engagement ring featured on our site are hand-crafted and made to order. As such, our engagement rings can be returned for exchange or store credit only within 30 days of receipt. Special orders of rings not featured on our site can be returned for store credit or exchange – this includes order cancellations. Cancellations of orders in process are processed as store credit.

Please contact dimend SCAASI within those 30 days to receive a “Return Merchandise Authorization” number (RMA) and shipping information. Merchandise returned without RMA will not be accepted. Please include ALL paperwork received from us, including the Certificate of your diamond, with your return. A missing Certificate carries a $250 replacement fee. Returns should be sent via any carrier (we recommend US Express Mail) and must be insured for your purchase amount. The postmark on your package must show a date of no later than 30 days from when you originally received your order.

Wedding Rings

dimend SCAASI offers unique wedding band creations for both men and women. Each and every wedding band featured on our site is hand-crafted and made to order. As such, our Wedding Bands can be returned for exchange or store credit within 30 days of receipt. Special orders of rings not featured on our site can be returned for store credit or exchange – this includes order cancellations.

Please contact us within 30 days to receive a “Return Merchandise Authorization” number (RMA) and shipping information. Merchandise returned without an RMA will not be accepted. Please include ALL paperwork received from us with your return.

Eternity, Diamond And Anniversary Bands

dimend SCAASI offers hand-crafted Diamond Bands and Eternity Bands set with fine Diamonds and/or Gemstones. Each and every diamond ring featured on our site is hand-crafted and made to order. As such, our Eternity, Diamond and Anniversary bands can only be returned for exchange or store credit within 30 days of receipt. Special orders of rings not featured on our site can be returned for store credit or exchange – this includes order cancellations.

Please contact us within 30 days to receive a “Return Merchandise Authorization” number (RMA) and shipping information. Merchandise returned without an RMA will not be accepted. Please include ALL paperwork received from us with your return.

English Collection Rings

dimend SCAASI’s English Collection bands are made each time to fit a particular finger size and undergo days of meticulous handcrafting and finishing. We can only accept English collection ring returns for store credit or exchange.

We thank you again for your interest in dimend SCAASI and look forward to creating your order, and having you join our family of clients.

Please refer to our Copyright and Trademark Notices for more information regarding this Site

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For almost three decades, we have been dedicated to earning our clients’ trust, and we take pride in the long-standing relationships we have built with them over the years.

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Nestled in the heart of Chicago's iconic Jeweler's Row on Wabash Street, our boutique is the destination for the most sought-after engagement rings Chicago couples adore.